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Ethics Channel

HLM Restaurantes S.L.U.

Welcome to the Ethics Channel of HLM Restaurantes S.L.U.

This ethics channel is intended exclusively for reporting possible irregularities or regulatory violations within the company. It may be used by:

  • Current employees
  • Former employees
  • Suppliers, collaborators, and third parties related to the company
  • Clients

Guarantees and Privacy

  • Your communication will be treated with absolute confidentiality.
  • You may submit information anonymously if you wish.
  • The information will only be accessible to the person responsible for the Ethics Channel.
  • Protection against any form of retaliation is guaranteed.

Timelines and Follow-up

  • We will confirm receipt of your communication within a maximum of 7 days.
  • The investigation and resolution will be carried out within a maximum of 3 months, extendable in complex cases.
  • Each case will be registered and managed in accordance with current regulations.

Proper Use of the Channel

This channel is not a customer service system. It should not be used for commercial enquiries, service complaints, or reservations. Use it exclusively to report facts that may constitute irregularities or legal or ethical violations.

Submit a Report

1. Reporter Information

If you choose to identify yourself, you will be contacted regarding the outcome of the investigation.

2. Relationship with the Company

3. Report Details

You may attach photos, PDFs, or other supporting documents. Maximum 10 MB per file.

4. Declaration of Truthfulness

This channel complies with Law 2/2023, of 20 February, regulating the protection of persons who report regulatory infringements and the fight against corruption.